This is a link to the City of Kelowna’s Online Service Requests form and makes it easy for citizens to request a broad range of services. Step by step instructions will guide you through the process from start to finish. Track the status of a previously submitted service request.

Please note that if your request is of an urgent nature, or if there is a public safety component to your request (regarding water, sewer, parks, solid waste, roads and snow removal) you should call the Customer Service line at 250-469-8600. Calls will be received during regular business hours and after hours.

If your request is an emergency please call 911.